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Working effectively in teams is essential to the success of every manager. To do so, managers need their teams to work collaboratively and efficiently. In the digital age we live in today, communication and collaboration can become extremely challenging, as in many cases teams are spread across the globe.

This course will help managers address these needs at an individual, team and organizational level. The course combines cutting edge content from research at MIT, an engaging approach to learning including individual and peer group assignments, and a continual focus on application for you, your team, and your organization. All group discussions and assignments will be done using a Socio Metric tool : Meeting Mediator developed by the MIT Media Lab. This tool gives instant feedback on virtual meetings allowing participants to course correct and learn how to be more effective in their communications and outcomes.

At the end of this course, you will be able to:

  • Look more insightfully at your own behavior and the dynamics of your team
  • Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world
  • Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration, and innovation.

Course Highlights


Interactive Lectures


Real World Applications






Interactive Technology Tool – Breakout Meeting Mediator


Text Book


Capstone Assignment


a) Install Breakout Meeting Mediator

b) Read relevant chapters from the book “Social Physics”


a) Poverty of Social Science

b) Biological Roots of Team Behavior

c) Disruption of Biological Roots

d) Introduction to Meeting Mediator

e) Honest Signals – Energy

f) Honest Signals – Attention

g) Honest Signals – Mimicry

h) Honest Signals – Expertise

i) Honest Signals – Examples : Influencers, Salary Negotiation, Hiring & Dating Signals at work, Pitching your vision: success and charisma


a) Peer Learning Circle – Analyze Signaling using Meeting Mediator

b) Individual assignment –Analyze Email communication


a) Pre-read – Science of Teams

b) Read relevant chapters from the book “Social Physics”


a) Biological Roots : Exploration and Engagement

b) Collective Intelligence in Groups

– Example – Cubist
– Example – City of Chicago
– Example – Bank of America

c) Team of Teams

– Example – DTU
– Example – German Bank
– Example – Pharma Drug Discovery
– Example – Bell Starts
– Example – Yammer & Etoro


a) Peer Learning Circle – Create a communication enhancement intervention for your organization

b) Peer Learning Discussion


a) Pre-read – Science of Teams

b) Read relevant chapters from the book “Social Physics”


a) Social Influence

b) Indirect Social Influence

c) Using Social Influence – Social Network Incentives

– Example of Social Influence- Swiss Power Network
– Example of Social Influence – Tenacity Call Center

d) Making Good Decision

– Example – eToro
– Example – Scicast

e) Trust Networks

– Example – Red Balloons


a) Peer Learning Circle – Design a new method and incentive scheme to make better

b) Peer Learning Discussion


a) Pre-read – Data Driven Society

b) Read relevant chapters from the book “Social Physics”


a) Challenges of the Distributed Organization

b) First Step – Become Self-aware

c) Decoding Culture

– Engagement
– Silos
– Distance

d) Privacy within the company

e) Managing Idea Flow

f) Using the Data

g) Data Driven Leadership

h) Open Advisors for Collaboration, Security and Learning

i) Future Data Ecology – incorporating other companies

j) Social Incentives: Getting People to Sign up


a) Individual Assignment: Capstone Assignment – Throughout the 4 modules,
you will be asked to start writing a memo to your boss on recommendation
to the organization for each of the 4 modules. In week 4, you will tie in all the
learnings and submit the memo to your boss with all your recommendations
which will include frameworks and models to increase idea flow, team
engagement, collaboration, and innovation.

Benefits to the learner

Intellectual Capital
  • Global IVY Education
  • Rigorous and experiential curriculum
  • World-renowned faculty
  • Globally Connected Classroom: Peer to Peer Learning Circles
  • Action Learning: Learning by Doing
Brand Capital
  • Certificate from EMERITUS in collaboration with Columbia
    Business School
Social Capital
  • Build new networks through peer interaction
  • Benefit from diverse class profiles
Career Capital
  • Professional Acceleration through our enriched leadership toolkit
  • Learn while you earn
  • Get noticed. Get ahead.

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